Before payment
Checkout shows the current capability state. Do not pay unless the available capability and membership term meet your needs.
Final payments
Membership payments are final. HEDGERON does not offer voluntary refunds, compensation or account credits for unused access, a change of mind, accidental or excess payment, or trading outcomes. Review the selected plan, term, network and amount before paying.
Access problems
If a confirmed payment has not activated the purchased access, contact Support with the payment reference and time. Support will investigate the payment and restore the correct access when the payment is verified.
Trading results
Losses, missed market opportunities, exchange actions and differences between historical and future results are not membership-payment errors and are not refundable on that basis.
Applicable mandatory rights
This policy does not exclude rights or remedies that cannot lawfully be excluded under the law applicable to your purchase. No discretionary refund or compensation programme is offered.
If anything in this document is unclear, contact the Company through HEDGERON Support before using the service.
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